Last Updated: 02 May 2023
Introduction
Welcome to cbdhealthstorenorwich.co.uk (the “Website”). At the CBD Health Store Norwich, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws.
Please take a moment to carefully read this Privacy Policy to understand how we handle your personal data. By using our Website, you consent to the practices described in this Privacy Policy.
Data We Collect
Personal Information
We may collect the following types of personal information
- Name
- Contact information (email address, phone number)
- Shipping and billing address
- Payment information
- Information you provide through customer support interactions
- Information you provide when signing up for newsletters or updates
- Other information you voluntarily provide
Usage Data
We may automatically collect certain information when you visit our Website, including
- IP address
- Browser type and version
- Operating system
- Referral source
- Pages viewed
- Duration of visit
- Date and time of visit
- Other website usage data
How We Use Your Data
We use your personal data for the following purposes
- To provide and maintain our services
- To process orders and payments
- To respond to your inquiries and customer support requests
- To send you newsletters and marketing communications (with your consent)
- To improve our Website and user experience
- To comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases
- Contractual necessity: To fulfill our contractual obligations when you purchase products or services from us.
- Consent: To send you marketing communications when you have provided your explicit consent.
- Legitimate interests: To improve our services, respond to inquiries, and protect our interests, provided that your rights and interests do not override ours.
- Legal compliance: To meet our legal obligations under applicable laws and regulations.
Data Sharing and Disclosure
We may share your personal data with the following categories of recipients
- Service providers and third-party processors assisting us in operating our Website.
- Legal and regulatory authorities, as required by law.
- Other third parties with your consent.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.
Your Rights
Under the GDPR, you have certain rights regarding your personal data, including
- The right to access your personal data.
- The right to rectify inaccuracies in your personal data.
- The right to erase your personal data.
- The right to restrict or object to the processing of your personal data.
- The right to data portability.
- The right to withdraw consent (if processing is based on consent).
To exercise these rights, please contact us using the information provided in Section 8
Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at
info@cbdhealthstorenorwich.co.uk
Changes to this Privacy Policy
We reserve the right to update or revise this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the “Last Updated” date at the top.